Terms of service

Terms of Service

Welcome to Poketore. These Terms of Service describe the rules and conditions that apply when you access or use our website and purchase products from our online store.

By visiting our website, creating an account, placing an order, or purchasing products from Poketore, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General Information

Poketore operates an online store offering hobby products and collectible items for enthusiasts and collectors.

We reserve the right to update, modify, or discontinue any product, service, or part of our website at any time without prior notice.

2. Product Information

We make every effort to provide accurate information about our products, including descriptions, images, prices, availability, and specifications.

However, minor differences may occur due to:

  • Product variations

  • Manufacturer updates

  • Differences in screen displays

  • Packaging changes

Customers are responsible for reviewing product details before completing a purchase.

For collectible and hobby products, availability may be limited due to stock quantities.

3. Orders and Payments

When you place an order with Poketore, you agree to provide accurate and complete information.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel orders in cases including:

  • Product availability issues

  • Incorrect pricing information

  • Suspected fraudulent activity

  • Errors in order information

Payment must be completed before an order is processed and shipped.

4. Pricing and Promotions

All prices displayed on our website are listed in the currency shown at checkout.

We may offer promotions, discounts, or limited-time offers. Promotion terms may vary and will be clearly displayed when available.

Limited quantities may apply to certain products due to collectible availability.

5. Shipping

Shipping and delivery information is provided in our Shipping Policy.

Customers are responsible for providing accurate shipping details. Poketore is not responsible for delays caused by incorrect addresses, carrier delays, weather conditions, customs procedures, or other circumstances outside our control.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers should review our return conditions before purchasing.

7. Website Use

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to damage or interfere with website operation

  • Copy, reproduce, or misuse website content without permission

  • Provide false information during checkout

We reserve the right to restrict access to users who violate these terms.

8. Intellectual Property

All website content, including text, images, graphics, logos, and design elements, belongs to Poketore or its content providers and is protected by applicable laws.

Third-party trademarks and brand names belong to their respective owners. Poketore does not claim ownership of third-party trademarks unless explicitly stated.

9. Disclaimer

Poketore provides products and services on an "as available" basis.

While we make reasonable efforts to ensure accuracy, we do not guarantee that:

  • Website information is always error-free

  • Website access will always be uninterrupted

  • Product availability will never change

10. Limitation of Liability

To the maximum extent permitted by law, Poketore shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Poketore

Email: contact@poketore.shop

Phone: +1 (479) 345-1674

Business Address:

269 Horizon Circle
Tukwila, WA 98007
United States