Privacy policy

At Poketore, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage information

  • Cookies and similar technologies

This information helps us improve our website and provide a better shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Respond to questions and requests

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Send marketing communications when you have chosen to receive them

3. Payment Information

Payments are processed securely through third-party payment providers.

Poketore does not store your complete payment card information. Payment information is handled according to the privacy and security policies of the payment provider used during checkout.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember customer preferences

  • Understand website traffic

  • Improve website performance

  • Provide a better shopping experience

  • Support advertising and marketing activities

You may choose to disable cookies through your browser settings, but some website features may not function properly.

5. Sharing Your Information

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and e-commerce service providers

  • Analytics and marketing service providers

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

7. Marketing Communications

If you subscribe to receive emails from Poketore, we may send you updates about:

  • New products

  • Promotions

  • Store announcements

  • Special offers

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of personal information where applicable

  • Opting out of certain communications

To make a privacy request, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Poketore is not responsible for the privacy practices or content of third-party websites. We encourage customers to review the privacy policies of any external websites they visit.

10. Children's Privacy

Poketore does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Poketore

Email: contact@poketore.shop

Phone: +1 (479) 345-1674

Business Address:

269 Horizon Circle
Tukwila, WA 98007
United States